Privacy Policy

1. Introduction

Welcome to Alan Clarke Official. This Privacy Policy explains how Alan Clarke, trading as Alan Clarke Official (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit alanclarkeofficial.com and make purchases or sign up to our mailing list.

We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018.

2. Who We Are

Data Controller: Alan Clarke Trading As: Alan Clarke Official Website: alanclarkeofficial.com Contact Email: alan@alphamedia.ie

3. What Data We Collect

We may collect the following personal data:

Full name
Email address
Billing and shipping address
Phone number (if provided)
Payment information (processed securely via Stripe — we do not store card details)
IP address and browser information
Purchase history and order details

4. How We Collect Your Data

We collect your data when you:

Place an order on our website
Sign up to our mailing list
Contact us via email or contact form
Browse our website (via cookies)

5. How We Use Your Data

We use your personal data to:

Process and fulfil your orders
Send order confirmations and updates
Send marketing emails if you have opted in
Respond to your enquiries
Improve our website and services
Comply with legal obligations

6. Legal Basis for Processing

We process your data on the following legal bases:

Contract: To process your orders and deliver your purchases
Consent: To send you marketing emails (you may withdraw consent at any time)
Legitimate Interests: To improve our website and customer experience
Legal Obligation: To comply with Irish and EU law

7. Email Marketing

If you subscribe to our mailing list, we will send you updates, news, and promotional offers. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at alan@alphamedia.ie. We use your email address solely for this purpose and will never sell it to third parties.

8. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties only where necessary, including:

Stripe — for secure payment processing
Shipping carriers — to deliver your orders
Email marketing platforms — to manage our mailing list
Legal authorities — if required by law

9. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Order data is retained for 7 years in line with Irish tax and accounting requirements. You may request deletion of your data at any time where there is no legal obligation to retain it.

10. Your Rights

Under GDPR you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise any of these rights, contact us at alan@alphamedia.ie. You also have the right to lodge a complaint with the Data Protection Commission Ireland at dataprotection.ie.

11. Cookies

Our website uses cookies to improve your browsing experience. Please see our Cookie Policy for full details.

12. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All payment transactions are encrypted and processed securely via Stripe.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at: alan@alphamedia.ie